Case Study: Emergency High Altitude Solution for a Virginia Airport

Posted on March 28, 2024 in Case Studies, Scaffolding

Dulles International Airport is one of the world’s largest airports, servicing the DC-metro region and beyond.  The air traffic control tower – the watchful eyes 330’ in the air ensures the safety of thousands of passengers daily. Recently this tower suffered an unexpected and highly critical window issue that required immediate attention. 

But how do you replace a window 330’ up in the air?

This is where Scaffolding Solutions took flight. 

The Challenge

The original contractor was unable to complete the job, leaving Dulles International Airport in a bind. A safe solution was needed and it was needed quickly. Scaffolding Solutions developed a solution that utilized a suspended scaffold platform (swing stage) that was hung from atop the tower.

This project presented several unique challenges:

  • Tight Schedule: Due to the urgency of the situation, Scaffolding Solutions had to develop a plan and execute the project within a timeframe significantly shorter than the usual planning period for such a complex job. To plan and prepare for a job of this magnitude would usually take up to a month – we got it done in 2 days. 
  • High-Security Environment: Working on the control tower required navigating stringent airport safety and security protocols to ensure the unimpeded flow of personnel and air traffic.
  • Wind Load Concerns: The scaffolding needed to be erected at a height of 330 feet, where wind presented a critical challenge. Material movement via crane had to be precisely coordinated to avoid interfering with air traffic.
  • Minimal Disruption: Scaffolding Solutions needed to ensure the project caused minimal disruption to ongoing air traffic control operations. Sticking to the schedule that was already in place from the previous contractor was essential in preventing any flight delays or cancellations. 

The Solution

Scaffolding Solutions rose to the challenge with a multifaceted solution:

  • Swift Response: Our team sprang into action, immediately planning the project, securing permits, and mobilizing resources to meet the tight deadline. The airport already had a timeline in place when we were brought in and we had to quickly execute with no time to waste. In total, the project took us 5 days to complete – 2 days to plan, 2 days to execute, and 1 day to clear the site.
  • Safety at Every Altitude: Working 330’ in the air, safely managing wind load issues as we stocked and de-stocked the tower required a highly coordinated effort by the whole team. A crew of highly skilled and safety-focused installers were assigned to the project, ensuring the well-being of the airport staff and safety personnel, tower management, airport management, head of maintenance, construction personnel, electricians, security team, control tower workers, and, of course, our staff as well.
  • Custom Scaffolding Solutions: A swing stage with roof rigging, along with a combination of system scaffolding, was chosen specifically to address the control tower’s unique architecture and towering scale.
  • Clear Communication and Coordination: Scaffolding Solutions maintained open communication with the contractor, Dulles Airport personnel, and air traffic control. This ensured everyone was aware of the project timeline, safety protocols, and potential airspace limitations.
Aerial view of Dulles Airport scaffolding project

The Result

Despite the urgency and complexity of the project, Scaffolding Solutions was able to complete the job on time, on budget, and most importantly, safely. The airport staff, the general contractor, and our crew were able to work together efficiently while adhering to strict safety protocols. Dulles Airport operations continued uninterrupted – the project didn’t cause any delays or interfere with the takeoffs or landings of any planes – and the necessary window repairs were completed quickly.

Dulles Airport celebrated that the project did not cause any delays to the airport nor the landing and takeoff of airplanes. Work was completed 100% to the plan that was presented.” 

~ Frank Giuliano, Scaffolding Solutions

Close-up view of Dulles Airport scaffolding project

Scaffolding Solutions successfully and safely installed several systems, including a swing stage with roof rigging and a mixture of system scaffolding to fit the unique needs of the jobsite. Carolina Classic and Dulles Airport were extremely pleased with the results of this complicated project. Thanks to meticulous planning and execution, the job was completed on time and on budget with minimal disruption to airport operations – not just meeting, but exceeding their expectations.

Let Scaffolding Solutions Help You Tackle Your Next Scaffolding Install Project

The Dulles Airport Emergency Project is a prime example of Scaffolding Solutions’ unwavering commitment to safety and exceptional service. Even in a high-pressure situation with critical deadlines, our focus on ensuring the safety of workers, air traffic controllers, and the public never wavered. This dedication to safety is at the core of everything we do.

At Scaffolding Solutions, “safety” isn’t just a slogan – it’s a promise. Whether you’re 20’ in the air or 330’, safety is paramount. Our Scaffolding Solutions team members are all highly trained and dedicated to following strict safety protocols on every project – keeping you and your team safe at any job site.

We go beyond industry standards with comprehensive training programs, weather-resistant materials, and dedicated risk managers assigned to every project. Our meticulously planned installations adhere to strict OSHA guidelines, and thorough safety briefings ensure everyone on-site understands the protocols. We also utilize state-of-the-art equipment, including the innovative Turner OCTO® system and Bee Access suspended scaffold systems, for maximum stability and worker protection.

Partnering with Scaffolding Solutions goes beyond safety. We offer exceptional service and adaptability. Our team takes the time to understand your specific needs – from navigating oddly-shaped or complex structures to preserving historical buildings, we’ll craft a custom solution just for you. Together, we’ll find creative solutions to get your project done right, on time, and within budget. Choose Scaffolding Solutions – your trusted partner for safe and successful work at all heights.

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Ben FeeneyBen Feeney ★★★★★ Frank Giuliano (Scaffolding Solutions) is amazing! He is truly passionate about customer service and seeks to cultivate long standing relationships with his customers. I recently worked with Frank on a construction project that required a lot of his time logistics wise. He was patient, responsive and asked good questions. He went above and beyond to ensure the project was completed to our satisfaction.a aa a ★★★★★ I would like to personally write a Google review, though I wrote corporate and expressed the same sentiments, this needs to be made public.Frank is the most AMAZING person; he is knowledgeable, kind, honest, trustworthy, and has the most integrity and follow up. I have worked with multiple scaffolding companies for our multifamily developments within Maryland and Virginia and Scaffolding Solutions is a TEN STAR experience and business.Each commitment has exceeded our expectations. Frank has set the bar so incredibly high that I wish every experience could be with him for every service we outsource; hence, we continue to exclusively work with him.I cannot sing the praises enough when it comes to Frank and he deserves attention, recognition, accolades and compensation for the tangible and intangible value he adds to Scaffolding Solutions.We love you here at Exterior Medics Frank! <3 We are excited to continue our journey as partners.Best,AdeleResponse from the ownerThank you Adele! We appreciate all your support and partnership. We strive to provide great service, technical support and friendship to all our partners. We appreciate you! Matt PusheckMatt Pusheck ★★★★★ Highly recommend Scaffolding Solutions for anyone's access needs. We have established an incredible working relationship with this group in the last 18 months on some very high profile projects. Frank Giuliano is the definition of customer service and is always at the ready to help! They provide both fair and prompt pricing when needed. Frank and his Field Supervisor, David Herbert, are very knowledgeable and professional. We have had tremendous success with Scaffolding Solutions and I look forward to continuing our working relationship for years to come.Response from the ownerThank you Matt! We appreciate your trust and confidence in partnering with us. It is truly a pleasure to work with your company. We look forward to many more successful projects working together with your team in the future! Rmb BoswellRmb Boswell ★★★★★ Working with this as Frank representing has been great experience. They paid attention to the needs I requested for support needed for an MRI. They with detailed drawings for me to approve and plan of attack the was perfect .Response from the ownerThanks Robert! We were very excited to partner with you on this important project! Planning and meticulous project coordination in advance of the start of work ensures a smooth and 100% safe work execution. Have a great day! heydy Landaverdeheydy Landaverde ★★★★★ Jeremy WishonJeremy Wishon ★★★★★ Frank was awesome to work with. The service was top notch, got the ball rolling immediately, and got us set up faster than expected. Looking forward to working with them on future projects.Response from the ownerThank you Jeremy! We appreciate your continued partnership and trust. Lynn PierceLynn Pierce ★★★★★ Great service! Exceptional communication! I’m greatly to worked with Scaffolding Solutions.Response from the ownerThank you Lynn! It was a pleasure to partner with you. John WoodJohn Wood ★★★★★ Our heavy mechanical construction company have worked with Scaffolding Solutions for years now. Scaffolding Solutions are amazingly fast, responsive, & professional. They always exceed our expectations! Mr. Frank Giuliano is absolutely the best. Frank is always accommodating, extremely knowledgeable and always “safety first” in his approach to our scaffolding needs. We manage heavy mechanic projects within the transportation industry for Government agencies and Scaffolding Solutions & Mr Giuliano always exceed our clients needs. We highly recommend Scaffolding Solutions & Mr. Frank Giuliano for any, commercial or residential projects, you or your company has. 5 STARS! OUTSTANDING QUALITY WORK! GREAT COMPETITIVE RATES!Response from the ownerThank you, John! We are proud to be your "access partner of choice". Looking forward to many more successful projects to come. Thank you for your business! Hal CoganHal Cogan ★★★★★ Frank and his team with Scaffolding Solutions were great! Even with last minute changes and numerous headaches the day of they still got the job done. I look forward to working with them again!Response from the ownerThank you, Hal! Our goal is to provide the best service, safety and pricing of any other access company in the DMV. Exceeding your expectations is our mission! Hann HannHann Hann ★★★★★ Frank & his team didn't meet our expectations, they exceeded them. Everyone was extremely professionally throughout the project. Communication was over the top. Couldn't have asked for more complete turnkey service. Scaffolding Solutions is top of the list for any scaffold or shoring needs.Response from the ownerThank you! The amazing partnership, friendship and teamwork we have with Hann and Hann is what we're all about. We appreciate your business! rolando Tobarrolando Tobar ★★★★★ Great work & access to all kind of work ...The best in the DMVResponse from the ownerThank you Rolando! Our goal is to provide the best service of any other access company in the DMV. Kevin TaylorKevin Taylor ★★★★★ The team at Scaffold Solutions really got me out of a bind this past week. Set-up scaffold on Saturday morning and came back Sunday morning to take it back down. Communication was great, speed and safety were excellent and price was fair. I appreciate the solid communication and follow-up from their team and they did a great job helping me get the steel installed in the elevator shaft. Thank you!Response from the ownerThank you Kevin! We were very happy to partner with you on this work and "get it done". Safety, communication, speed - and great pricing. You hit the nail on the head my friend! Diana MiraldiDiana Miraldi ★★★★★ Response from the ownerThank you for your 5-star review Diana! Giselle AllenGiselle Allen ★★★★★ I recently had my fourth floor loft terrace enclosed. Scaffolding Solutions, LLC is the only choice you need to ensure your project is successful! Frank Giuliano visited my home and assessed the area, then coordinated with the Patio Enclosure installation manager to build a custom design that was efficient for the project. Frank’s customer service was remarkable. He constantly communicated updates and I felt very comfortable contacting him with any questions. The scaffolding crew only took one day to assemble and disassemble the scaffold without incident. They were pleasant, professional and respectful of my property. Hands down this was the best experience and I definitely recommend Scaffolding Solutions, LLC.Response from the ownerThank you Giselle! We were happy to be able to help you with your project...and are very glad the experience was so positive for you. Have an amazing day! G Man PalenciaG Man Palencia ★★★★★ Joe PodgurskiJoe Podgurski ★★★★★ fernando santos sanchezfernando santos sanchez ★★★★★ el lugar luce muy bonito, la atención muy amableMichael MatiasMichael Matias ★★★★★ David “Rip” HerbertDavid “Rip” Herbert ★★★★★ Response from the ownerThank you Ruff! We appreciate your business and look forward to many more successful projects together! Luis Jomar Rodriguez SanchezLuis Jomar Rodriguez Sanchez ★★★★★ Shannon WalkerShannon Walker ★★★★★ Charles AppichCharles Appich ★★★★★ Richard WhiteRichard White ★★★★★ Chad EssexChad Essex ★★★★★ Andi LopezAndi Lopez ★★★★★ Muy buenoDomonic ClardyDomonic Clardy ★★★★★ David BucciarelliDavid Bucciarelli ★★★★★ Fantastic companyMatthew AlemanMatthew Aleman ★★★★★ i love the work they did at DCJose PietriJose Pietri ★★★★★ Great company and innovative scaffolds!Diana DuVallDiana DuVall ★★★★★ The best service and competitive pricing!Tony BullockTony Bullock ★★★★★ I work hereJoel DiazJoel Diaz ★★★★★ Timmy WilloughbyTimmy Willoughby ★★★★★ Scaffolding Solutions... All I can say is "WOW". I was impressed with the professionalism, courtesy and efficiency of the complete experience.js_loader